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frequently asked questions
what is the oil treatment and how do i use it?
our oil treatment is a pre-wash treatment designed to deeply condition your lengths, prevent breakage, and boost shine. apply generously to dry hair from mid-lengths to ends, leave on for at least 20 minutes (or overnight for maximum results), then wash out as normal.
how long until i see results?
most customers notice softer, glossier hair after the very first use. for visible improvements in length retention and reduced breakage, we recommend consistent use for 4–6 weeks as part of your wash routine.
do you ship internationally?
yes! we ship across the EU and UK. orders over €49 (NL) or €79 (EU/UK) qualify for free shipping. delivery typically takes 2–5 business days depending on your location.
what is your return policy?
we offer a 30-day return policy on unopened products. if you're not happy with your order, reach out to us and we'll make it right. your satisfaction matters to us.
are your products suitable for all hair types?
yes — our oil treatment is formulated for all hair types and textures. whether your hair is straight, wavy, curly, or coily, the treatment works by conditioning the lengths and reducing breakage along the hair shaft.
is the oil treatment safe for colored hair?
absolutely. the treatment is free from sulphates and harsh chemicals that strip colour. it actually helps seal the cuticle, which can extend the life of your colour while keeping your lengths conditioned and glossy.